Privacy Policy

Sequoia Lock & Key Redwood City is an independent locksmith shop covering Redwood City & the towns beside it from Redwood City, CA. This policy explains how information is handled on sequoialocksmithredwoodcity.com and in the jobs that follow from it.

One form exists on this site, the instant-estimate quiz, and it asks for a name, a phone number, the neighbourhood, an optional email if you want the price in writing, and a description of the lock or door. No account is created and no mailing list exists.

Every request is filed with the page it came from and any campaign tag carried in the link; our host keeps ordinary server logs for uptime and security. This is attribution, not profiling, and it stays attached to the job.

(650) 399-7296 is a Twilio tracking number that lands on dispatch. The carrier records the calling number, the time and the duration; the conversation itself is not recorded. Those records tell us which pages ring the phone and let us return a dropped call.

Booking online transfers you to Nexfield (nexfield.pro). Name, phone, service address and the chosen window are entered there under Nexfield's own privacy terms and return to us as a scheduled job. Anything bookable there is bookable by phone.

PostHog measures traffic in cookieless mode: this site sets no cookies, so no consent banner is shown. Session replay and automatic click capture are disabled. Counted events: page opened, phone tapped, booking tapped, quiz submitted.

Blocking us-assets.i.posthog.com removes you from the measurement and leaves the site fully usable. No advertising or retargeting tags are used.

Providing a phone number is consent to be contacted about that request: confirmation of the price and window, the technician's name, an arrival update. These are transactional messages. Carrier rates apply and STOP ends texts at once.

Information reaches the phone carrier, Nexfield, our dispatch and, where a card is used, the payment processor at the technician's terminal. There are no other recipients.

We do not sell, rent, trade or otherwise transfer personal information to other locksmiths, contractors or marketing lists.

Records are kept while the warranty on that work is live and for as long as tax and lien obligations require; key codes tied to an address are held only while the job is open. Requests for a copy, or for deletion, go to info@sequoialocksmithredwoodcity.com.

California residents may exercise the CCPA rights as amended by the CPRA — to know, to delete, and to confirm that nothing has been sold or shared. Same address or (650) 399-7296, with no difference in the service provided.

The site is intended for property owners, tenants and drivers. It is not directed at children and we do not knowingly collect information from anyone under 13.

The text is revised when the underlying facts change and the date below is moved accordingly. Previous versions are not published.

Ask about anything above at info@sequoialocksmithredwoodcity.com or (650) 399-7296. Last updated: February 2026.