Open all night · van ~21 min out

Redwood City neighborhood · 24/7

Friendly Acres and Fair Oaks locksmith visits on the east side, for small houses, duplexes, a workshop behind a roll-up door and the corner market on Middlefield Rd

East of the Caltrain tracks toward Middlefield Rd and Marsh Rd: small houses on small lots, duplexes with two front doors and one side gate, workshops and auto shops behind roll-up doors, corner markets and taquerias, and the road out past Seaport Blvd to the Port and the marina.

17 min

Avg. arrival

$89

Service call

24/7

Availability

Sequoia Lock & Key serving Friendly Acres & Fair Oaks

The duplex is the building that defines this side of town. Two front doors, one shared side gate, a landlord in one half and a tenant in the other, and a back yard reached through both. A rekey when the tenant side changes hands is $25 to $41 per cylinder, and the question settled on the call is whether the gate stays on a key both halves hold. A lockout on either door is $119 to $205. The back doors here are often hollow-core slabs with a deadbolt that was never meant for an exterior door, and a replacement at $115 to $309 comes with a strike that reaches the framing. The small houses on the streets toward Marsh Rd have the same list with one door fewer.

The workshops and auto shops along Middlefield Rd and the streets behind it work behind a roll-up door with a padlock and a side door with a deadbolt, and the calls are practical. A shop that has had a door forced needs it to lock again the same day; post break-in lock repair is $159 to $419 and covers the bent bolt, the torn keeper and the strike pulled out of the jamb. A shop with employees exiting through the side door needs it to open from inside without a key, which is an exit device at $289 to $759. The corner markets and taquerias are storefront work at $149 to $459, and a business lockout at opening time is $129 to $239. Motorcycle keys, which the shops here ask about more than anywhere else in the city, are $115 to $275.

Arrival is about seventeen minutes by Middlefield Rd or Marsh Rd, a little longer when the 101 ramps at Marsh Rd are stopped. Middlefield Rd is narrow, with work trucks parked along it, so the van stops on a side street and the case walks in. Cars along the road and in the shop lots are lockouts at $99 to $169. Evening adds $50 from 8pm and overnight $85 from midnight, and the $89 service call is already inside whatever figure is settled on the call.

For a duplex, say which unit and who is authorizing the work, the owner or the tenant. For a shop, say whether the trouble is the roll-up, the side door or the office, and whether the technician can park in the yard or must find the street.

FAQ

What people ask before they call, and what is said back

How long until the van reaches my part of Redwood City?+

Twenty-one minutes is the average across the city, which is compact but not flat. Downtown and Courthouse Square usually see the van in 14, Centennial 16, Friendly Acres and Fair Oaks and Roosevelt 17, Woodside Plaza and Mount Carmel and Edgewood Park 21, Redwood Shores 22 because there is one road in and one road out, and Emerald Hills 27 because the roads above Farm Hill Blvd wind and the driveways are long. San Carlos is about 21, Atherton 22, Menlo Park 24, Belmont 26 and Woodside 29. The window in your text is worked out from the roads at that minute, not from the average.

Is there a different figure for evenings, weekends or holidays?+

Weekends and holidays cost the same as a weekday. The only additions are for the hour: $50 for arrival between 8pm and midnight, $85 between midnight and 7am, and both are counted inside the figure at the time you agree to it. A $119 house lockout becomes $169 after 8pm and $204 after midnight, and that is the figure read to you, with nothing produced at the door to add to it.

What does the figure include, and can it move?+

Four things: the $89 service call, the labor, any parts fitted, and the evening or overnight hour if there is one. They are added into one number before you say yes. A hill, a gate, a garage level or a buzzer panel does not change it. What can add to it is a second job you ask for once the technician is at the door, such as rekeying the rest of the house after a lockout; that is quoted as its own line and starts only on your yes.

Is drilling ever the first move?+

No. Drilling comes last and only with your agreement. Apartment cylinders, residential deadbolts, the mortise sets in the older houses, most aluminum storefront hardware and most car doors open with picks, decoders, bypass tools or an air wedge and keep working afterwards. It becomes a conversation when a cylinder is high-security, has already been damaged, or is seized by a broken key or corrosion. Then the technician explains the mechanism, names the replacement part and its cost, and the total stays at the figure settled on the call.

What proof do you need before opening a door or a car?+

For a house, condo or apartment, photo ID showing the address, or ID together with a lease, a utility bill or mail addressed to you on your phone. For a car, ID together with the registration or an insurance card, on paper or on a screen. For a shop, office or restaurant, ID together with a lease, a business license or a note from the property manager or the company. Without one of these the lock stays shut. The rule is the same one that keeps a stranger out of your door.

Our building in the Shores has a buzzer panel, a garage underneath and an HOA. Does any of that complicate things?+

Not the figure. Say on the call whether the van should come to the lobby panel, the garage gate or a side entrance, and whether someone can buzz it in. Condo deadbolts and unit locks are rekeyed or replaced the same way as a house; garage pedestrian doors and storage cages are usually keyed to the same key. If the HOA specifies a finish or a lock type for exterior doors, send the rule sheet and the quote will match it. A written line describing the work goes to the board on request, in the format most Shores associations ask for.

Our Mount Carmel house still has its 1920s mortise lock. Is it worth keeping?+

Usually, yes. A mortise set from the 1920s or 30s is a heavy, well-made mechanism, and most of what goes wrong is a tired spring, a worn key or decades of dried oil. It can be cleaned, re-sprung and rekeyed on site, and the brass plate and knobs stay where they are. If you want more security without discarding it, a modern deadbolt goes in above the original set. When a mortise body is genuinely worn out, a replacement is sized to the existing pocket so the door face is not cut again. The same applies to the side gates and back doors on those streets, which are often original too.

Do you come into the downtown garages, the Caltrain lot and the Kaiser lots?+

Yes. Car lockouts, key cutting and fob programming are done in the Jefferson and Marshall garages, the Caltrain lot, the Kaiser visitor and staff lots, the marina lot at the port and the campus garages on Seaport Blvd and in the Shores. Give the garage, the level and a landmark near the car. If the garage needs a badge, arrange for someone to let the van in or meet it at the entrance. Late on a show night at the Fox Theatre the downtown garages are slow to leave, and the window you get on the call will say so. None of it moves the figure.

24/7 — nights, weekends & holidays

One call, one figure, settled before the van turns the key

Calls answered 24/7 for Redwood City and the towns beside it. One figure for the visit, the labor and the parts, with the $89 service call inside it, and a receipt that matches it line for line.